Privacy Policy for Visor Guys Moving Services
Effective Date: November 14th, 2024

At Visor Guys Moving Services, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use, store, and protect your information, and your rights regarding that information. By using our services and website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information in various ways to provide you with quality service and enhance your experience with us.
• Personal Information: This includes your name, email address, phone number, and postal address when you request a quote, make a booking, or contact us directly.
• Payment Information: We collect and process payment details to complete transactions, including credit/debit card information. (Note: we do not store full payment information on our servers.)
• Service Information: Details related to your moving needs, such as service addresses, types of items to be moved, and preferred moving dates.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited, to help us improve our online experience.

2. How We Use Your Information

We use the collected information for the following purposes:
• Service Delivery: To process and fulfill your moving requests, manage your account, and provide customer support.
• Payment Processing: To handle payments and prevent fraudulent transactions.
• Improving Our Services: To understand how our services are used, allowing us to enhance our offerings and website functionality.
• Marketing Communications: With your consent, we may send promotional materials and updates about our services. You can opt out of these communications at any time.

3. How We Protect Your Information

We employ industry-standard security measures to protect your personal information, including secure servers, encryption, and restricted access to sensitive data. Although no method of transmission over the internet is completely secure, we take all reasonable steps to ensure your information is safeguarded.

4. Information Sharing and Disclosure

We respect your privacy and will never sell your personal information to third parties. We may share your data with:
• Service Providers: Trusted third-party vendors and contractors who assist us in delivering our services, such as payment processors and IT support.
• Legal Requirements: In cases where we are required to disclose information by law or to protect the rights, property, or safety of our business, employees, and clients.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to personalize and enhance your browsing experience. Cookies help us recognize your browser and remember your preferences. You can manage or disable cookies through your browser settings.

6. Your Rights and Choices

You have the right to:
• Access and Update: Request access to the personal information we hold about you and correct any inaccuracies.
• Delete Data: Request deletion of your personal data, subject to legal or contractual retention requirements.
• Withdraw Consent: Opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will indicate the effective date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Visor Guys Moving Services
Email: thevisorguys@gmail.com
Phone: 226-216-2506

Thank you for trusting Visor Guys Moving Services. We are committed to protecting your privacy and ensuring a smooth, safe experience with us.